We are currently seeking an ambitious individual to join this team in this role, working together with colleagues to define, manage and achieve divisional business targets.

In this role, you will:
-Contributes to the achievement of HML business target: To acquire new HML cases from on-site sales activities and channels developed by HML BD team. Following up HML referrals from DSF or other business functions. To conduct the daily activity management to well plan and review the business achievements against target;
-Contribute to the improvement of customer experience and strengthened market competitiveness
-Delivery satisfactory HML sales and service quality by making sure of high quality HML documentation, and closely follow-up of the approval and drawdown of each case.
-Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring.
-To proactively acquire new HML cases under the market with fierce competition and bank’s conservative credit policies

To be successful in the role, you should meet the following requirements:
-Bachelor degree or above
-With 0-2 years’ working experience, sales or channel development experience is preferred
-Knowledge of HML products, credit policies and HML business process
-Sound knowledge of various forms of banking products & services
-Good interpersonal and communication skills
-Strong presentation and sales skills
-Customer service orientation

We are currently seeking an experienced professional to join this team in the role of

Premier Relationship Assistant.
In this role, you will:
·To handle all inferior HSBC Premier (HP) accounts and zero-balance HP accounts follow up work
·To chase deposit from all Home Mortgage Loan (HML) customers with monthly average balance below the threshold for HML preferential interest rate
·To answer all incoming HP phone calls if Premier Relationship Officer (PRO) is occupied and to be responsible for all messages HP customer leave in PRO's voice mail
·To make sure HP gift redemption mechanics works smoothly
·To proactively identify sales opportunities, cross-sell bank products and services most beneficial to customers, and individually complete sales process if all PROs are occupied
·To back up PRO who is on leave or during lunchtime

To be successful in the role, you should meet the following requirements:
·Bachelor degree or above(recognized by the state)
·With 1-2 years' working experience, sales or customer service experience is preferred
·Good communication and selling skills
·Good understanding of Retail Banking and Wealth Management products and services
·Good spoken and written English
·Well organized
·With nice personality

Issued by HSBC Bank (China) Company Limited

In this role, you will:
·To achieve pre-set sales targets of personal banking products
·To conduct needs-based selling activities through effective sales processes
·To project a professional image while conducting sales activities
·To promptly and effectively respond to customer enquiries, feedbacks and complaints
·To prepare and submit sales progress reports on a regular basis

To be successful in the role, you should meet the following requirements:
·Bachelor degree or above(recognized by the state)
·One year or above working experience is preferred
·Experience in sales-related function is preferred
·Result-driven and able to work under pressure
·Firm believer of long-term, ethical client relationship
·Strong interpersonal skills and effective presentation skills
·Customer-centric service mindset
·Good spoken and written English is a plus

Issued by HSBC Bank (China) Company Limited

In this role, you will:
·To perform accurate and efficient counter transactions and to offer a high standard of courteous and professional service to customers
·To establish and keep good relationship with valuable customers by providing one-stop counter services
·To have a strong sales sense and skills to cross-sell and proactively refer potential customers to Personal Relationship Officer (PRO) / Personal Relationship Manager (PRM) to support sales and promotion strategies. To be able to introduce independently promoted products to valuable customers
·To report customer feedback and collect market intelligence in order to seek continuous improvement in customer service
·Be familiar with local rules and regulation and internal guidelines and always keep alert for any suspicious Money Laundry activity and do report to superior

To be successful in the role, you should meet the following requirements:
·Bachelor degree or above(recognized by the state)
·Solid knowledge on Retail Banking and Wealth Management operations and products
·Good understanding of local rules and regulations and internal guideline
·Strong sense of responsibility
·Good communication and interpersonal skill
·Good written and spoken English
·Good sales sense and selling skills
·Nice personality

Issued by HSBC Bank (China) Company Limited