jancjzeng@hsbc.com.cn
职位性质： 全职
有效日期： 2012年03月07日 至 2012年04月06日
招聘人数： 20 人
工作地点： 江门 清远 汕头 湛江 肇庆
Customer Services Representative职位描述：
Job Duties:
•To perform accurate and efficient counter transactions and to offer a high standard of courteous and professional service to customers
•To establish and keep good relationship with valuable customers by providing one-stop counter services
•To have a strong sales sense and skills to cross-sell and proactively refer potential customers to Personal Relationship Officer (PRO) / Personal Relationship Manager (PRM) to support sales and promotion strategies. To be able to introduce independently promoted products to valuable customers
•To report customer feedback and collect market intelligence in order to seek continuous improvement in customer service
•Be familiar with local rules and regulation and internal guidelines and always keep alert for any suspicious Money Laundry activity and do report to superior
Job Requirements:
•Bachelor degree or above
•Solid knowledge on Retail Banking and Wealth Management (RBWM) operations and products
•Good understanding of local rules and regulations and internal guideline
•Strong sense of responsibility
•Good communication and interpersonal skill
• Good written and spoken English
•Good sales sense and selling skills
•Nice personality
汇丰银行（中国）有限公司是香港上海汇丰银行有限公司全资拥有的外商独资银行。汇丰中国综合全面的市场知识、对不同区域业务的条件深刻了解，及透过与中国贸易和投资公司的紧密合作，我们不仅在中国提供了专业化的服务，而且为有志在中国银行专业发展的人士提供了良好机会。最重要的是拥有全球资源和本地智慧的汇丰，成功发展了多项领先市场的银行服务，为市场树立专业、创新和质量各方面的新标准。
电子邮箱： jancjzeng@hsbc.com.cn
企业网址： http://www.hsbc.com.cn
