To perform accurate and efficient counter transactions and to offer a high standard of courteous and professional service to customers

To establish and keep good relationship with valuable customers by providing one-stop counter services

To have a strong sales sense and skills to cross-sell and proactively refer potential customers to Premier Relationship Officer (PRO) / Senior Relationship Manager (SRM) to support sales and promotion strategies. To be able to introduce independently promoted products to valuable customers

To report customer feedback and collect market intelligence in order to seek continuous improvement in customer service

Be familiar with local rules and regulation and internal guidelines and always keep alert for any suspicious Money Laundry activity and do report to superior

2.Job Requirements:

Bachelor degree or above

Solid knowledge on Personal Financial Service (PFS) operations and products

Good understanding of local rules and regulations and internal guideline

Strong sense of responsibility

Good communication and interpersonal skill

Good written and spoken English

Good sales sense and selling skills, Nice personality