hrchina@hsbc.com.cn
招聘机构： 上海总部
企业所在地： 上海 上海
职位性质： 全职
招聘人数： 多人
工作部门： 个人金融业务部
接受简历： 不限
发布时间： 2008年12月25日
截至时间： 2009年01月24日
工作地点： 上海
职位说明： Job duties:
-To perform accurate and efficient counter transactions and to offer a high standard of courteous and professional service to customers.
-To establish and keep good relationship with valuable customers by providing one-stop counter services.
-To have a strong sales sense and skills to cross-sell and proactively refer potential customers to Personal Relationship Officer/Personal Relationship Manager to support sales and promotion strategies. To be able to introduce independently promoted products to valuable customers.
-To report customer feedback and collect market intelligence in order to seek continuous improvement in customer service
-Be familiar with local rules and regulation and internal guidelines and always keep alert for any suspicious Money Laundry activity and do report to superior.
Job requirements:
-Solid knowledge on Personal Financial Services operations and products
-Good understanding of local rules and regulations and internal guideline
-Strong sense of responsibility
-Good communication skill and spoken English
-Good sales sense and selling skills
