Maintenance Assistant IEH SHH, Retail Banking and Wealth Management

(No. of Vacancy: 2; Location: Shanghai)

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Retail Banking and Wealth Management

Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.

We are currently seeking an experienced professional to join this team in the role of Maintenance Assistant IEH SHH.

In this role, you will:

• To file the department related documents in a systematic order
• To assist the executive to update Business Recovery Plan and other paper works
• To handle incoming and outgoing correspondences and the document transfer between RBWM and other departments, send out facsimiles and distribute incoming ones in order.
• To attend to the incoming telephone calls to customers’ satisfaction
• To prepare the buy-smart order for RBWM, take charge of what received and deliver to related person.
• To handle ITT for counter
• To prepare daily and monthly reports for supervisor’s checking, and forward to FCD, AOC or SAFE
• To have a strong sales sense and skills to cross-sell and proactively refer potential customers to Customer Relationship Officer or Manager to support sales and promotion strategies. To be able to sell independently promoted products to valuable customers under specific.

To be successful in the role, you should meet the following requirements:

• Bachelor degree holder (recognized by the state)
• General understanding of BKG Operations and retail products.
• Understanding of local rules and regulations.
• Good communication skills with internal/external customers
• Self disciplined, motivated and well-organized;
• Acceptable verbal and writing English.

You’ll achieve more when you join HSBC.

http://www.hsbc.com.cn/1/2/careers-cn

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Issued by HSBC Bank (China) Company Limited